Customers at an escalator at the escalator in Manila, Philippines, in September 2016.

Source: Inquirer/Handout via Reuters/File photoA customer who was verbally abused by a staff member at an El Salvador escalator on September 15, 2016, at a cost of $20,000 to his wallet.

The incident prompted the El Salvador government to launch an investigation into the incident and ordered an investigation by a civil rights group.

The El Salvadorian government said in a statement on Tuesday that the escalators at El Salvador’s two main malls have a customer-service mechanism that automatically escalates escalator escalator incidents by sending an automated text message to the customer.

A report by the civil rights organization, which is part of the Philippine government’s Department of Human Rights, found that escalators are not equipped with the technology to prevent verbal abuse by staff members, which would allow the escalater to escalate to physical abuse.

In a written statement, the civil group said its staff members told them that the employee, who was employed by an El Salvadorean supermarket chain, “had been repeatedly verbally abusing customers and customers’ friends.”

The staff member was reportedly angry about the “illegal purchase of alcohol,” according to the report.

The group said the escalation escalated into physical abuse, with the employee threatening to beat up customers who were not paying for their drinks.

The report said that the person was reportedly paid $20 for his services, and that he told the staff member that the “sale of alcohol is forbidden at El Salvades supermarket,” and that “he would hit customers if they did not pay for their beverages.”

The civil rights report said it had contacted the police and the Department of Civil Affairs and Social Welfare for an investigation.