How much can you pay to escalate a complaint against a telco?

The Telco Operators Association of India (TOTAI) is demanding that the company to which you have written an unfair communication should pay a certain amount to resolve the issue.TOTAI’s chief executive officer, Manoj Khandelwal, made the demand in a letter to telco operator Telenor.“We are not in favour of any ‘escalation’ mechanism that is not […]